Electronic Gift Card Terms and Conditions
General TermsHarry Rosen Electronic Gift Cards are distributed by CashStar, Inc., a Delaware corporation ("CashStar"). By visiting https://harryrosen.cashstar.com, you agree that the laws of the State of Maine, without regard to principles of conflict of laws, will govern these Electronic Gift Card terms and conditions ("Ts & Cs"). Harry Rosen ("COMPANY") and CashStar reserve the right to change these Ts & Cs from time to time in its discretion. COMPANY Electronic Gift Cards are issued by COMPANY. Please refer to https://www.harryrosen.com for additional Terms and Conditions.
Electronic Gift CardsHarry Rosen Gift Cards can be used online at HarryRosen.com or at any Harry Rosen store locations, including Outlet stores.
Harry Rosen Electronic Gift Cards are available for purchase here.
With the exception of expedited shipping fees for plastic gift cards, no fees of any kind will be imposed on purchasers or recipients of Gift Cards in connection with the sale of Gift Cards.
RedemptionRefer to https://www.harryrosen.com for Terms and Conditions of redemption.
View Your BalanceTo view your Gift Card balance, go to Customer Service or call 1(800) 917-6736.
ReturnsYou may not return or cancel your Harry Rosen Electronic Gift Card after it is received. Purchasers who wish to cancel an Electronic Gift Card order purchased prior to its delivery to a recipient should contact Customer Service.
Lost or Stolen Electronic Gift CardsIf you suspect that someone has copied or stolen your Electronic Gift Card, contact Customer Service immediately. Electronic Gift Cards will not be replaced if lost or stolen without proof of purchase. Electronic Gift Cards have cash value and should be safeguarded accordingly.
LimitationsThe maximum value that can be associated with any one Electronic Gift Card is five hundred dollars ($500.00) and total purchases for any one individual may not exceed ten thousand dollars ($10,000.00) in one calendar day. You may not use an Electronic Gift Card to purchase other Electronic Gift Cards.
Electronic Gift Cards cannot be reloaded, resold, transferred for value, or redeemed for cash, except to the extent required by law. Void if reloaded, resold, transferred for value, or redeemed for cash. Unused Electronic Gift Cards may not be transferred.
Risk of LossOwnership and risk of loss of Electronic Gift Cards passes to the purchaser as soon as we send our confirmation to the recipient. We are not responsible for lost or stolen Electronic Gift Cards. If you have any questions, please see the FAQs.
Harry Rosen Electronic Gift Card Customer ServiceIf you need assistance with any aspect of your purchase, ownership, or use of your Electronic Gift Card, please contact Customer Service. Please refer to your order number, or be ready to supply your email address.
Payment MethodsHarry Rosen Electronic Gift Cards may be paid for with a valid VISA, Mastercard, Discover, or American Express.
Delivery Information and Requirements for Electronic Gift Card PurchasersAll orders of Electronic Gift Cards are subject to a process that compares purchaser information provided on the web site with information about the purchaser provided by the purchaser's financial institution. If there is a discrepancy, your Electronic Gift Card order may be delayed until it can be corrected.
If you have concerns about your order, please contact Customer Service. Please refer to your order number, or be ready to supply your email address.
We are not responsible for Electronic Gift Cards that are undeliverable or not received due to your failure to enter an accurate email address for the recipient. Please check to make sure the email address of the recipient is correct and contact Customer Service if you suspect the recipient did not receive his/her Electronic Gift Card. Should an email be returned to us due to inaccurate delivery information for the recipient, we will attempt to contact you for a valid email address.
Reasons for Failed DeliveryElectronic Gift Cards are delivered via email. If you have confirmed the recipient's email address but the Electronic Gift Card has not been viewed within a reasonable period after the requested delivery date, following is a list of the most common reasons why delivery may have failed:
- Spam filter blocked email or routed it to a bulk/spam folder
- Recipient's firewall blocked the email
- Email inbox is over size limit
- Invalid email address
If you need further assistance, contact Customer Service. Please refer to your order number, or be ready to supply your email address.
Personalized MessagingIf you wish to add a personal message to an Electronic Gift Card, simply type your message in the Message field during the purchase process.
Personal messages are limited in length to the space provided on the Electronic Gift Card, or to the space provided on the presentation carrier of a physical Gift Card.
There is no additional charge to include a personalized message.
If we find inappropriate, offensive or otherwise objectionable messages, we reserve the right to cancel them. Thanks for your cooperation.
Limitation of LiabilityCASHSTAR AND ITS AFFILIATES MAKE NO WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO ELECTRONIC GIFT CARDS, INCLUDING WITHOUT LIMITATION, ANY EXPRESS OR IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IF AN ELECTRONIC GIFT CARD CODE IS NON-FUNCTIONAL, YOUR SOLE REMEDY, AND OUR SOLE LIABILITY, SHALL BE THE REPLACEMENT OF SUCH ELECTRONIC GIFT CARD. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.
DisputesYou hereby consent that any dispute relating in any way to Harry Rosen Electronic Gift Cards shall be adjudicated in Cumberland County, Maine if the aggregate total claim for relief exceeds $7,500, and you consent to exclusive jurisdiction and venue in such courts.
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